BSNL Broadband User Comments

BSNL Billing Officer

2010-02-09T21:17:00.001-08:00

To,
BSNL Billing Officer, Kalyan Telecom District, Telephone Bhava, Kala Talao, Kalyan - 421301

Sub : Complaint higher billing broadband service ref tel no : 02512456515

I have taken broadband service COMBO plan (Home) Rs 500 per month on 04/12/2009.
Till today I have not received bill for month of December 2009 and January 2010.
I am confused about the account number mentioned in the telephone bill which I have received for the month of November 2009 Acc No is 2100299117.
And on request to BSNL customer care department at Dombivli East duplicate bill for the month of December 2009 is given. The amount of bill was 1770/- and I have paid the amount immediately.

The duplicate bill which I have received in this billing acc id is mentioned as 1000917549 and customer acc id 1000651276.
Then on your site www.dataone.in the account no is 25578431.
Since my plan is COMBO plan monthly rent of 500 Rs and BSNL has not provided their own Modem while giving broadband connection. I have purchased modem from Universal Computers Dombivli by paying Rs 1800/-.

Kindly give clarification of the followings :
1 What is my Customer Account Id
2 Billing Account Id
3 Total usage details for my account number for December 2009

Bhubaneswar land line connection

2009-10-31T01:07:00.001-07:00

I Ranjit from Saheed Nagar, Bhubaneswar. I had land line connection but due to certain reason it was cut off three/four years back. Whether now can I activate it with broad band connection? Please help me out to disolve this problem as quicker as possible.

500 home plan

2009-10-23T17:42:00.001-07:00

sounak - this sounak from kolkata.I am usin 500 home plan for the last 2.5 years.My limit is 2.5 gb,but i found the usage is around 6 gb which is bulshit.I have never faced such problem.I said to the BSNL officers about the problem but they said no one has used other than me which is really bogus.I use less than 2 gb every month so I am scraed now coz sum bustard has used my account n d bill is going to be paid by me......Can anybody help me out ?? can anybody suggest me what to do now coz d bill will be above 5000 this month.I have done nothin but have to pay the whole amount.

BSNL 3G

2009-09-07T08:17:00.001-07:00

Plz start 3G in my home town named barwala,hisar,haryana.how much time u will take

forgot my password

2009-08-23T07:35:00.001-07:00

sir, i have forgot my password and i have to check my broadband usuage.
kindly tell me the procedure to get it.
thanx..........

brodband connection

2009-08-09T07:27:00.001-07:00

I got a new brodband connection on 5th August . But i couldnot connect to web , because of password mismatch . Then BSNL official came and set new password . They set it such a way that it can work automatically . Now i want to set new password , but i don't know my current password . Please help me .

user name & password

2009-07-27T05:15:00.001-07:00

I have forgotten my user name & password, I am unable to get my broadband usage accounts.

BSNL BB Monthly bill

2009-07-22T10:51:00.001-07:00

I cannot open the site for BSNL BB Monthly bill through my given password & user name .Pl.do something for me.

broadband usage

2009-07-13T17:15:00.001-07:00

i need to check my broadband usage...i recently made an account on the broadband website but thats not being accepted...my previous username and password has also being denied...please suggest me a way of retrieving my account information...

sony psp

2009-07-12T18:33:00.001-07:00

i have a sony psp i want to connect the net in the psp in that psp the wifi connection supports but i want know about the wifi broadband connection and its charge by monthly,home plane please reply

username and password

2009-07-12T04:05:00.005-07:00

I am being informed that my username and password punched in by me are incorrect.
On supplying my email ID I am being informed that the email cannot be recognised.
Please help.
thanks.

bsnl broadband usage

2009-07-12T04:05:00.001-07:00

Can you please help me in checking my bsnl broadband usage details.
After logging in I am being informed that my email address is ot recognised by them .Can I be supplied my bsnl email address and password if that be the case or I be told how to proceed further.
thanks.

user id and password

2009-07-09T16:43:00.003-07:00

forgotten the user id and password, hence unable to check usage. My user Id and password may be mailed to me. thank u.

account details of broadband usage

2009-07-09T16:43:00.001-07:00

Sir,
I want to know my account details of broadband usage.
I afraid I forgot my username and password.
Please guide me....

No confirmation of broadband connection

2009-07-09T16:41:00.003-07:00

VERY VERY STRANGE, NO E-MAIL ID, no password. No confirmation of broadband connection , no help from 1500, no help when visiting vidyaranyapura exchange personally, everybody is blinking. work order for 750+ in my name Wing Commander xxx was raised on 30 Jun 09, I had requested for 750+ and modem on rental. neither 750+ has been installed till date nor modem is being shown as rental. Rather it is being shown as purchased. I spoke to the commercial officer Hosamani on 08 jul 09 who confirmed ( his mob no xxx and L / L No. xxx ) that the bill for 750+ will be from 01 Jul 09 and modem will be corrected to show against rental. No confirmation has been given to me till date. My L / L No/ is xxx . Pl. be kind in confirming me on my mob xxx and thru e-mail sacharv@ymail.com
Waiting for your prompt reply and action,

BSNL is lethargic in updating

2009-07-09T16:41:00.001-07:00

there is never any clear message regards any product and the BSNL is lethargic in updating the new programs and informing us if the old one exists it has been wound up or advising us to shift.
example i use call now cards now suddenly they give us ITC card and when we ask them the tarrif plan it is a big blank both at 1500 toll free and the main GPO rear side at camp, Pune.
Anther one is that i have a Plan 725 on my post paid cell now what new schemes have been introduced are being put up where do we stand why not educate us your customers and optimise both your and our selves for the better .
we need better training at BSNL for it to get to the people the masses as they say.
the call centre says 1 for english 2 for marathi etc but when u opt for one the guy who comes at the other end finally starts of to hindi so why do we get this 123 choices are we trying and failing or do we need a relook at the training, staff ethics and curtesy to end user.
thanks,
hope we take it positively and work to achieve a better BSNL

user of bsnl broad band

2009-07-09T16:40:00.001-07:00

I am a user of bsnl broad band. I am not yet allotted with the user id and password for checking usage of broadband as well as email facilty at dataone. Kindly provide the user name and password for both at the earliest.

Home250

2009-06-24T03:36:00.000-07:00

Sir
I had Home250 plan bb service.
I want to clarify the followings :

1. how to check the details of bites in my account
2. what is way for paying phone bills thro online
3. what does mean by upload. Weather it covers all browsing or
sending data s

I will be happy by getting ur responce
Thank u

forgot my username

2009-06-24T03:35:00.003-07:00

Sir i forgot my username & password.hope for an immediate response from your side.

my user name, password

2009-06-24T03:35:00.001-07:00

Unable to log in using my user name, password, also system not recognising my mail id when trying for forgotten password

usage of broad band

2009-06-06T17:05:00.003-07:00

how the usage of broad band can be observed? is there any site of bsnl which enables the display of the usage ?

bsnl balugaon

2009-06-06T17:05:00.001-07:00

I am submitting my details of applling for broadband connection but for last 15 days I am being harrsed by the local officer of bsnl,balugaon,dist-khurda,orissa and connection is not yet given.He is telling that after doing underground cabbling,connection will be made.But,he had already given connection to our neibour.
ADRESS- MR.ANTARJYAMI MAHARANA,AVA HOSPITAL,MAIN ROAD,BALUGAON,DIST-KHURDA,ORISSA

D/N NO - N291385 AND D/N DATE -20/05/09.
NONOYT DEPOSIT OTHERS - RS.500.00
BROAD BAND MODEM CHARGES RS 1000.00

BSNL broadband service

2009-05-30T11:15:00.001-07:00

I am using BSNL broadband service for last 6 months.After looking at the
comments on broadband service provided by bsnl,I felt really bad for bsnl.
I registered for 500 plan and downloaded data size per month will be between 30 GB to 50 Gb.The download transfer rate was always between 180 KB/s — 210 KB/s(though never 256 KB/s(2Mb/s)) and it takes nearly 1 hr to download a 700 mb cd iso file. I always monitor data usage in bsnl website and never experienced any miscalculation.I just posted this comment to make new customers of BB service not horrified looking at
the comments here and things are not same everywhere.I recommend
anyone to try BSNL BB service first before any other service.Except some ( 1- 3 times per day) glitches like disconnecting during downloading – can be managed using a download manager application – and not so technically
sound but cordial customer care executies the service is great and can be given a try.

bsnl customer

2009-05-24T21:30:00.001-07:00

Being a bsnl customer I would like see the improvement in services.nowadays i am faceing lotof time inturruption in broadband connection due cable theft and every month i am paying rs 900 bill actully i am confused what to do? whether i should continue or i should go for another option like Tata indicom Airtel Relince.

account usage of BSNL Broadband

2009-05-21T14:53:00.001-07:00

I want to check my account usage of BSNL Broadband. I have forgotten the username and pass word. Please inform.

BSNL Broad band

2009-05-21T14:52:00.001-07:00

Dear Sir

I have applied for BSNL Broad band ,high speed internet usage connection request last to last week .After Continues follow up ,Received the Approval and handed over me New Land Phone (on behalf of old one) and Connection Modum and network cable .I am unable to connect the same ........Pls arrange to sent the Service officer to my home ,to do the needfull

My Home adress is
Naduvilaveetil
Ezhupunna PO
VIA Kumarapuram Temple
Contact person -MR TIJO OR MR JOSEPH
NEAR KUMARAPURAM TODDY SHOP

usage of bsnl broadband

2009-05-13T04:46:00.001-07:00

i tried to check the usage of bsnl broadband but cant able to do it.. how to check it???

bbservice.bsnl.in

2009-04-28T23:02:00.001-07:00

For the past couple of days, I can't open the BSNL broadband usage detail portal, bbservice.bsnl.in .

BSNL surfing wifi

2009-04-18T18:50:00.001-07:00

I read news on internet about the BSNL surfing wifi, I want to know the exact plan about it also want to know when we would be able to purchase this.

BSNL 3G

2009-04-04T18:11:00.001-07:00

Buwahahahahaa…
Hail the HR for hiring such idiots and putting them to work. Its such a pity that we have got such quality of customer service, not just in BSNL but elsewhere as well. :|

OLD FORM CONNECTION

2009-01-22T18:49:00.001-08:00

SIR,
I AM USING OLD FORM CONNECTION AND I CANT CHECK OUT MU USAGE ACCOUNT,MY USER ID AND PASSWORD IS NOT ACCEPTING
PLZ SORT OUT THE PROBLEM AND REPLY SOON
THANKING YOU

BSNL IPTV

2009-01-17T22:47:00.001-08:00

From the starting onwards is not working properly. so many complaints but no poroper response.I request you please consider my case otherwise I would cancel the connection that the only way because I fedup the icontrol.My phone no is 28536375 thanks.

bsnl broadband connection

2009-01-08T12:00:00.001-08:00

we have bsnl broadband connection installed in Aug 2008. We were given a generic password initially to connect to the net. We would like to change the password now. Kindly provide us the procedure for changing the password.
We are unable to connect to BSNL sites - www.bbservice.bsnl.in or dataone.in.

Kindly advise as soon as possible.

bsnl broadband connection

2009-01-08T11:59:00.001-08:00

Plz you've got to help me. I have a bsnl broadband connection the home 500 scheme with wireless modem that i purchased from you. Problem is the service provider did not give me a user name and password so i could'nt check how much of the free 1.5gb that i used. hence i got a Rs. 3000 bill for nov 08. I have a doubt if someone else is accessing the net via my modem since it's wireless. help me to restrict this and to have a username and password so that i can check my account. plz help me. i'm new and lost...

forget my password

2008-12-31T22:35:00.003-08:00

forget my password and check in my internet bill

bsnl broad band users

2008-12-31T22:35:00.001-08:00

i am a bsnl broad band users.i want to know how MB i used till now?

MY broadband usage

2008-12-03T11:27:00.001-08:00

i am forget the MY broadband usage detail USERNAME & PASSWORD
Please help me

broadband usage detail

2008-12-03T11:26:00.003-08:00

i forget my broadband usage detail username and password
please help me

username and password

2008-12-03T11:26:00.001-08:00

My Telephone number is xxxxxxxxx and have forgotten the username and password given at time of getting the new connection. Can you kindly reset the login credentials and provide me the new user name and password so that i can utilize the online facility of BSNL.

Let me know if you need any more informations from me.
Thanks in advance.

Regards,
Vasanth Kumar.L.N

billing details

2008-12-03T11:25:00.000-08:00

I want my billing details.i am trying but not getting .i have put my correct user name and password but not gettingn details

IBM_HTTP_Server Server

2008-11-30T17:41:00.003-08:00

My usage data is not available showing the message IBM_HTTP_Server Server at bbservice.bsnl.in Port 80 Please let me know how i will rectify the same.

my broadband usage

2008-11-30T17:41:00.001-08:00

I am unable to view my broadband usage. Every time I type the user name and password, invalid user name or password is flashed. The user name and password given by bsnl was typed.

dataone.in usage details

2008-11-30T17:40:00.003-08:00

I am unable to log-in to dataone.in usage details portal.
Please help and guide me.

user name and password

2008-11-30T17:40:00.001-08:00

our phone number is xxxxxx. with the user name and password provided to us by bsnl, we are unable to verify our bsnl broadband usage details

user id xxxxxx

password: xxxxxx

adsl a/c

2008-11-30T17:39:00.003-08:00

my adsl a/c is not open i whant check my accound i am forget my password &user name. pleas send me . THANK YOU.

bsnl broadband usage

2008-11-30T17:39:00.001-08:00

I want to know by bsnl broadband usage

dataone broadband

2008-11-30T17:35:00.001-08:00

my connection is dataone broadband.I requst you to help me as soon as possible

broadband portal

2008-11-30T17:34:00.001-08:00

bsnl broadband portal not open

BSNL to come up with such stupidity

2008-11-23T16:22:00.001-08:00

Wow! Trust BSNL to come up with such stupidity. I am a doctor too. I use the Unlimited 750 Home plan. You too can try that. I applied for the annual plan but they keep sending monthly bills.

connection of broadband

2008-11-12T10:14:00.003-08:00

We have a connection of broadband last 2 and 1/2 month but there is a continuous connectivity problem but we can't get any help from local provider. Our land fone number is 0651 - 2545196 and this is a official connectivity, for which our whole work got delay. Kindly help us as soon as possible.

Regards,

Shiva Prasad Behera
L&T Case Equipment Pvt. Ltd.
Ranchi
094311 01536

check out my BB usage

2008-11-12T10:14:00.001-08:00

I am not able to check out my BB usage. While am entering my user id & password, then it is showing that the password is incorrect.. But am sure that both the password & Id is correct..

broadband user

2008-11-10T04:19:00.000-08:00

sir I am broadband user residing at arrah
kalinagar.recently forgot my password so cant access the services.
I would be grateful if you let me know
the way to get to know my password.

new internet connection

2008-11-05T13:17:00.003-08:00

dear sir,
required new internet connection in my office so please send me
detail of all connection prize list and please send your conntact number.
my detail address is :- kherwadi bandra (e) mumbai.

requirements for a broadband connection

2008-11-05T13:17:00.001-08:00

I have been trying to find out what are the requirements for a broadband connection. the Tariff and doccuments required for registration.

broadband connection

2008-11-05T13:15:00.001-08:00

hello, i want to know how to check my usage of broadband connection but iv not got the username and password to log in.

bsnl broadband usage limits

2008-11-05T13:13:00.000-08:00

how should i know on net htat how much i have downloaded till now?please describe in brief

BSNL LANLINE

2008-11-02T12:24:00.001-08:00

I HAVE BSNL LANLINE IN MY COMPUTER I HAVE MODEM HOW TO CONNECT LINE WIRE AND MAKE A INTERNET CONNECTION

user ID & Password

2008-10-30T10:56:00.001-07:00

How to check usage, I have been informed my user ID & Password through which I can open my e mail ID, the password & user ID has given to me by your department and I have been told that through this I can Check my usage and in starting its work but now its not working and format is also change so please suggest me how to check my usage or provide me the user ID and password if any

dataone ID

2008-10-29T12:52:00.003-07:00

I forgot my dataone ID & password.

I want to know my last 2 months internet usage.

BSNL broadband service page

2008-10-29T12:52:00.001-07:00

I am not able to login into any BSNL broadband service page. When i enter my user name and password i get message as 'Invalid Username and Password'. My user name is asha_mj. Could you please guide me to login and get me the correct password.

log in name

2008-10-29T12:49:00.004-07:00

problem with log in name and pass word...

data one account

2008-10-29T12:49:00.003-07:00

I am not able to log in to the data one account with the username and password provided to me when the modem was first installed. So i'm not able to check my usage. So please be kind enough to take immediate action in this regard.

session

2008-10-29T12:49:00.001-07:00

details about the session history

user name and password

2008-10-25T01:42:00.003-07:00

I forget my user name and password, please send User name and passaord

user name and its password

2008-10-25T01:42:00.001-07:00

kindly send my new user name and its password

bsnl caller tunes

2008-10-25T01:41:00.001-07:00

Pls. repair my registration problem for bsnl caller tunes. Pls. issue old hind songs for bsnla caller tunes for mobile

hosting.bsnl.in

2008-10-22T15:38:00.001-07:00

You don't have permission to access / on this server.
IBM_HTTP_Server/6.1.0.3 Apache/2.0.47 (Unix) PHP/5.2.1 Server at hosting.bsnl.in Port 80
this problem

2008-10-20T19:18:00.003-07:00

I am not able to open my email account.When I put password and loging in error is reported.My Broad Band Account Number is xxxxxx.
Please help,
npmohanty
Phone:0671-xxxxxx
Mob:xxxxxx

bsnl broad band password

2008-10-20T19:18:00.001-07:00

i want to change my bsnl broad band password

broadband usage details

2008-10-19T05:55:00.003-07:00

i not able to check my broadband usage details.......

username and password

2008-10-19T05:55:00.001-07:00

we have forgotten our username and password
our telephone number xxxxxx.
our ca no.xxxxxx
mahesh

login problem

2008-10-15T22:33:00.001-07:00

i m having login problem as my password is been not accepted also i tried forget password there i m getting an error not valid email.pls take immediate action accordingly.
and thanks for your cordination and help

open my account

2008-10-12T09:51:00.001-07:00

I can't open my account.My user name is ******.i have forgotten my password.
I hope that you will take an action as soon as possible.

changed the password

2008-10-10T15:41:00.000-07:00

i have changed the password , but have fotgotten now.please help as i cannot view my usage etc.

bsnl broadband connection

2008-10-10T02:31:00.001-07:00

my bsnl broadband connection dissconnects after some time .
Is there any problum in modem or it's line fault

bsnl onedata broadband connection

2008-10-09T04:37:00.001-07:00

i am using bsnl onedata broadband connection iam using 250 plan i need history in oct month usage record

username and password

2008-10-05T03:00:00.007-07:00

i'm requesting u my username and password.wen i enter my existing user name i m getting message "invalid".
hoping for a reply at the earliest,

change the password

2008-10-05T03:00:00.005-07:00

how to change the password.
Please mail the instructions

account can not be accessed

2008-10-05T03:00:00.003-07:00

pl. guide us as the account can not be accessed it shows that user name and password is not matching..

BSNL- IPTV

2008-10-05T03:00:00.001-07:00

As i heard about the BSNL- IPTV launching in coming march 2009 and as i am interested in dealership of the above.
please send me the above prospectus and terms and conditions.

broadband usage

2008-10-03T00:13:00.005-07:00

I want to check my B.B usages n I upgrade to connection 250 plan to 500plan.........

dataone internet service

2008-10-03T00:13:00.003-07:00

Iam using dataone internet service. I would like to know, how to see my account information details and the link. I have my userid, password and portalid. but i don't know where to use. please provide link and details regarding this.

knowing user account

2008-10-03T00:13:00.001-07:00

what to do for knowing user account ?
I have been activated on 14-8-08 in the home500 plan. my telephone number
is
Yours sincerely,
S.Gaesh.

dataone account

2008-10-03T00:12:00.001-07:00

i couldnt enter into my dataone account,please help me

broadband usage

2008-09-30T11:04:00.000-07:00

i want to check broadband usage. but i forgotten my user id & password. kindly send the above details

broad band connection from BSNL

2008-09-27T03:38:00.001-07:00

I have broad band connection from BSNL under HOME 250 plan. I want to check my broad band usage to limit my use within allowed download. Please inform me my user name and password and also find out my broad band usage at any selected date.

retrieved my pass word

2008-09-26T10:50:00.005-07:00

Please help me to get retrieved my pass word and ID to see BROAD BAND USAGE and other related sites.

dataone internet usage

2008-09-26T10:50:00.003-07:00

would like to check my dataone internet usage; please provide me a passward to login to check the usage and passward, thanks

Password for broad band

2008-09-26T10:50:00.001-07:00

Kindly issue me Password for broad band as the same is not issued at the time of connection

Thanking you.

my service account

2008-09-26T10:49:00.002-07:00

I am not able to access to my service account.Pl help me.

broad band usage

2008-09-26T10:49:00.001-07:00

how to check my broad band usage my user id

filters installed in your computer

2008-09-22T15:29:00.001-07:00

I don't think so pal because It seems as if there are some site filters installed in your computer. I'm able to view all the sites that I want. Or there may be some viruses or malwares hiding in your PC.
Or if you are in some office, like 'Rinchen' in the comment below, they (your boss in Office) intentionally blocks non relevant sites so that employees don't exploit the broadband usage.
In this case you may talk to your Boss
OR
Search for remedies to hide your self(Your activity in computer) from your Boss
and search the commands(May be in some search engine) that you need to execute to bypass site filtering.
This meathod is quite old and maybe there are new ways that have evolved to filter sites but this might help in your case.

forgotten the password

2008-09-18T06:48:00.001-07:00

i have forgotten the password and hence unable to check my usage account.
Let me know my password

password & portalid

2008-09-17T10:49:00.001-07:00

I forgot my user name,password & portalid. please send them to my Email address.
thankyou

please get me my password

2008-09-16T10:12:00.003-07:00

i cant cheque my usage...i have given the username as ..

logging to check my usage

2008-09-16T10:12:00.001-07:00

I have a problem of logging to check my usage.Please help me in resetting my username and password.

Outlook setting

2008-09-11T08:15:00.001-07:00

We required the details of the Outlook setting of Incoming & outgoing mail server while we are using the dataone broadband service & want to access sify mails & yahoo mails in outlook.

Plz give us the perfect solution & revert back immediately.

account balance

2008-09-07T06:42:00.003-07:00

i am not able to check my account balance since a bsnl employee(kannadiparamaba exchange,kannur dist,kerala) changed server and gave me a new username and password,

free mb

2008-09-07T06:42:00.001-07:00

i am unable to check my used and free mb left plz help me out

landline telephone

2008-09-03T00:17:00.000-07:00

I am keen to know about percentage reduction in tarrif on landline telephone and mobile from 2006 to 2008. I am also keen to know the present tariff of both landline and mobile.The requirement is for official purpose.